COVID-19 Safety

Your Safety is our Primary Concern

Kingfisher Apartments are committed to ensuring the safety of all our guests and staff. We want you to enjoy your stay, so we are closely following government guidance and taking extra precautionary measures to  ensure your safety and enable peace of mind, leaving you to enjoy your holiday.

What does this mean to you?
Prior to your stay, your room will be cleaned in compliance with the Protocol for Health Protection of hotels and tourist accommodations in Andalucia. So as to ensure the safety of our guests and staff we will, unfortunately, not be able to offer our usual mid week cleaning service as the rooms need to be clear of personal belongings and guests to do so. 

We will also ensure social distancing upon check-in and check-out between yourselves and our staff, and all interactions will be done while wearing Personal Protective Equipment (the use of masks is obligatory throughout Spain)

The Benal Beach Community have also taken precautionary measures to ensure social distancing throughout the resort. Social distancing markers have been placed around the communal areas to ensure people maintain the safety distance and pools will be cleaned and maintained in compliance with the new guidelines.

Unfortunately, like every other resort, the situation does mean some facilities will not be available including, for the moment, the arcade.

What should you do?
First and foremost, before coming to Spain, we do recommend you have travel insurance to guarantee peace of mind.

Also, be aware across all of Spain, it is mandatory to wear a mask in public areas including on public transport. Children under 6 years of age are exempt. Fines can be issued if you fail to comply.

Kingfisher Apartments will offer all guests a complimentary mask on your arrival, plus we offer additional masks at cost price should you need to purchase more. 

There are also a number of social distancing measures in place meaning 50% capacity in restaurants and bars, but the local businesses have adapted well so there is no shortage of place to eat out or have a drink.

Kingfisher Apartments are here to help you with any query you have during or even before your stay so please do not hesitate to contact us with any questions you may have.